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Average ER Wait Times

Rio Grande Regional Hospital

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Rio Grande Regional Hospital 24 Hour Emergency Care McAllen / Mission

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Rio Grande Regional Hospital 24 Hr Emergency Care - Edinburg

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Manage Your Account

24-Hour Billing Help

At Rio Grande Regional Hospital, we are committed to providing you with the best available healthcare along with convenient and reliable billing services.
That’s why we offer HPS, Healthcare Payment System. With HPS, you can view your account information and submit credit card payments via our secure site, 24 hours a day, 7 days a week. Go to Online Payments.
You can also reach our Patient Account Services office at (866) 783-4553 weekdays from 8 am to 5 pm.
It is important to remember that your bill covers services provided by the hospital such as your room, nursing care, meals, housekeeping and linen. It may also include services ordered by your physician such as X-rays, laboratory tests, medical supplies and oxygen. The bill does not include charges for your personal physician, surgeon, anesthesiologist, pathologist, emergency physician, radiologist, or other physician's consultants. You will receive separate bills from these physicians.

Records & Registration

Take advantage of these other easy-to-use tools to access or manage your Rio Grande Regional Hospital patient record:

  • Patient Portal: Get your medical records anytime, anywhere, 24/7 using our free and secure patient portal.
  • Medical Records by Mail: Need your records mailed to your or a physician of your choice? Get instructions and forms here.
  • Patient Financial: Pricing information for various services. You can also request financial assistance.
  • Participating Health Plans: View a list of health plans accepted by Rio Grande Regional Hospital and its physicians (remember to always verify coverage with your insurance provider).
  • Pre-Register: Complete your registration forms in advance for surgeries, procedures or even doctor appointments. You can also make an appointment for your next mammogram screening directly with this portal.

Pay a Bill

Ready to make a payment now? All payment and account information entered through this site is encrypted or encoded, so only the intended recipients can read it.

Make a Payment Online