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Rio Grande Regional Hospital Main Campus
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Rio Grande Regional Hospital 24 Hour Emergency Care McAllen / Mission
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Joint Commission

The Joint Commission is an independent non-profit organization that evaluates and accredits healthcare organizations for quality. The mission of the Joint Commission is to continuously improve the safety and quality of health care provided to the public through the provision of health care accreditation and related services that support performance improvement in health care organizations.

Rio Grande Regional Hospital is Joint Commission Accredited with a Goal Seal of Approval™. To earn and maintain the Gold Seal of Approval, an organization undergoes on-site surveys by a Joint Commission team at least every three years.

The Joint Commission Board of Commissioners is comprised of physicians, administrators, nurses, employers, quality experts, educators, a labor representative and a consumer advocate.

Joint Commission Surveys

To determine whether hospitals earn accreditation, The Joint Commission conducts unannounced surveys, meaning that hospitals like Rio Grande Regional do not know when surveys will be conducted.

During the survey, a team of Joint Commission experts evaluates how well the hospital complies with nationally established standards of care in specific areas, including emergency management, environment of care, infection prevention and control, leadership, and medication management. Surveyors also conducted on-site observations and interviews.

Because all surveys are unannounced, interviews are conducted only if someone contacts the surveyor(s) during an on-site survey to request an interview. If during the course of an unannounced survey you would like to request an interview, please call 1-800-994-6610 or use the Joint Commission’s online form.

Visit the Joint Commission

Learn more about Joint Commission initiatives by visiting their website: The Join Commission.