New visitor policies initiated

Last updated: September 16, 2020

At Rio Grande Regional Hospital, we want to provide you and your loved ones with the best healthcare experience possible. We remain diligent in our fight against coronavirus (COVID-19) and the health and safety of our patients, caregivers and communities is our top priority.

At this time, we encourage family members to stay in touch with their loved ones virtually to stay connected from a distance. While we understand the importance of in-hospital patients having family members and loved ones by their side, the following visitor policy are necessary in order to best protect patients and those providing care.

  • One visitor/patient advocate per patient, per day, will be allowed during the visiting hours of 6:00am to 6:00pm in non-restricted areas.
  • One overnight visitor will be allowed to stay with laboring and postpartum mothers, NICU and pediatric patients, and one patient advocate pre/post-surgery.

Each visitor/patient advocate will receive one badge upon entry indicating the patient's room number. The badge must be worn on a visible area and must be returned upon exiting the hospital for the day. Once the visitor/patient advocate exits the hospital, re-entry will not be permitted until the following day. The badge will not be placed for re-use until the following day.

Exceptions to the one visitor policy will be reviewed on a case-by-case basis. If a patient or family member has an extenuating circumstance, we will work with them to help accommodate their needs.

We appreciate everyone's patience and support.