New visitor policies initiated

Last updated: March 8, 2021

At Rio Grande Regional Hospital, we want to provide you and your loved ones with the best healthcare experience possible. We remain diligent in our fight against coronavirus (COVID-19) and the health and safety of our patients, caregivers and communities is our top priority.

At this time, we encourage family members to stay in touch with their loved ones virtually to stay connected from a distance. While we understand the importance of in-hospital patients having family members and loved ones by their side, the following patient advocate policy is necessary in order to best protect the patients and those providing care.

  • One designated patient advocate is allowed to be with each patient during visiting hours from 6:00am to 6:00pm daily
    • This excludes patients in isolation for confirmed or potential COVID-19.
  • Additionally, the following patients are permitted one designated patient advocate at all times and may stay overnight with the patient as needed:
    • Laboring and postpartum mothers
    • NICU and pediatric patients

COVID safety screening

All approved visitors:

  • Must be 18 years of age or older
  • Will be screened for temperature, COVID-19 symptoms, possible exposure and recent travel history
  • Must wear a face mask at all times while in the hospital,
  • One entry badge with the patient’s room number will be issued
  • Badge must be worn in a visible area and returned upon exiting
  • Re-entry into the hospital will not be permitted until the following day
  • Observe all hospital protocol and appropriate social distancing
  • Exceptions to the policy will be reviewed on a case-by-case basis for extenuating circumstances

We appreciate everyone’s patience and support.

Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient’s treatment. All persons entering under an exception remain subject to appropriate infection control protocols.